The Care Economy
RE-Assist
The RE-Assist application is a patient-facing, digital health platform that replaces the paper list directory in care planning.
What is the name of your solution?
RE-Assist
Provide a one-line summary of your solution.
The RE-Assist application is a patient facing digital health platform that replaces the paper list directory in care planning by integrating the role
Film your elevator pitch.
What specific problem are you solving?
The current process for transitions of care phase is insufficient for the best quality of life outcomes. There is 35 M hospital discharges annually in US, $26 billion is spent on transition of acute care by Medicare patients annually. One third of readmissions are due to poor care coordination. This relaying nationally as a 40B problem for the US.
RE-Assist technology we bring accountability to providers, knowledge of provider services and clear messaging to account managers that will lead to quicker linkage to services and help reduce hospital admissions (in the community and intuitions.) RE-Assist is able to support the account manager in transitions of care such as with institutionalized and community care management roles to improve quality of life. Anywhere there is a list of resources to help with improvement of quality of life RE-Assist can be utilized.
Our RE-Assist application works on a regional level by obtaining information from account provider (vendor) management systems to ensure all vendors are registered through the RE-Assist application prior to doing business with the account. This will eliminate outdated vendor information.
The RE-Assist application is patient and family driven and allows families to take more control of care planning by filtering recommendations from clinical staff, location, privacy, specialty impairment groups and insurance. This allows the patients to make educated decisions on vendor selection and truly allows choice of providers.
The RE-Assist application allows vendors to educate patients on highlights of their services and provide clear messaging for approvals, denials and insurance updates from vendors. This allows for reduction of face to face sales to account managers or roles of influence for patient care pathways. This will lead to less traffic in areas of sick patients and less opportunity for kickbacks and financial persuasion.
The RE-Assist application has real time clear messaging and has the ability to reduce account manager to vendor non productivity by the reduction of phone tag and misinterpretation of services. RE-Assist will help with avoidable barriers to referral conversation.
What is your solution?
The RE-Assist application is a patient facing digital health platform that replaces the paper list directory in care planning by integrating the role of the patient, case manager, and service provider. RE-Assist allows patients to take more control of the care planning process by filtering and choosing providers relative to insurance, location and continuity of care transparency. This allows patients to make educated decisions on provider selection with a clarity on transition to the next level of care. Ultimately with the RE-Assist technology we bring accountability to providers, knowledge of provider services to patients and clear messaging to case managers. This will lead to reduction of readmissions, length of stay and increasing utilization between providers, productivity and patient satisfaction. On the back end, there is trending, tracking and quantifiable data to identify wasteful and potentially harmful goods and services.
https://www.bizjournals.com/cincinnati/inno/stories/news/2021/06/09/mom-son-say-this-health-care-app-can-save-lives.html
Who does your solution serve, and in what ways will the solution impact their lives?
We are here to help individuals who have a acute or chronic disabling event where there is a decline in function or a lack of support. We will meet them right at this critical time to help them make an educated discussion for the next level of care. These individuals are typically found in urban area and connected to trauma level hospitals. They typically have state or no insurance coverage.
The RE-Assist application allows families to take more control of care planning by filtering recommendations from clinical staff, location, privacy, specialty impairment groups and insurance. This allows the patients to make educated decisions on vendor selection and truly allows choice of providers. Which will relay to improved quality of life and reduction of readmissions
How are you and your team well-positioned to deliver this solution?
Ashley Barrow Founder & CEO 16+ years of nurse transitional care planning. Specializing in high risk patients that require a combination of inpatient and community services to maintain or improve quality of life. Decaided 8 years to the “Money Follows the Person Campaign” with a hand in transitioning over 11,000 individuals from acute to post acute care which resulted in over 300 million dollars in savings to the Ohio Department of Medicaid.
Patrick Barrow - Senior Business Analysis - 30 year GE aviation engineering experience with patent invention facilitation that grew to international markets.
Aaron Bess, at 12 years old, finds challenge in creating technology. Aaron was inducted into the honor society in 2016 and has maintained that presence here in 2021. He is a junior deacon at the ALMS Christian Church. He is a student ambassador at his school. He is a true leader on his basketball team in which his coach thinks he is the most coachable player.
April Barrow - Project manager
Wynhouse Software- Development Team
Which dimension of the Challenge does your solution most closely address?
Enabling new models for childcare or eldercare that improve affordability, convenience, or community trust.
Where our solution team is headquartered or located:
Cincinnati, Ohio, USAOur solution's stage of development:
PrototypeWhy are you applying to Solve?
We bring in strong ties to the healthcare community from Ohio, Northern KY and South Eastern Indiana regional areas. With experience a hand in over 11,000 patients transitioning from intuitions to back to the community. Wealth of professional knowledge from independent living, assisted living, home health, skilled nursing facilities, acute care hospitals and inpatient rehabilitation direct patient care and marketing. In addition, she has a 7 year personal experience of caring for a loved one from the time of diagnosis of ESRD to initiation of peritoneal dialysis and hemodialysis to single above knee amputation to kidney transplant as well as helping that loved cope with social influences such as lost of job, divorce, commercial to Medicare / Medicaid insurance, Ohio Home Care Waiver services, equipment and home modifications. We bring a realistic approach to pathways of transitions of care with goals for community living. Nationally our platform is needed.
The 10,000.00 would allow us to pilot our platform and prove the concept. We have developed great relationships with healthcare entities all over the state of Ohio however will need techniques to tighten our strategic plan to market our product. We need to look at our infrastructure and make sure that it will be sustainable for generations to come. We believe MIT can help us with this.
In which of the following areas do you most need partners or support?
Monitoring & Evaluation (e.g. collecting/using data, measuring impact)
Who is the Team Lead for your solution?
Ashley Barrow
What makes your solution innovative?
Currently the education at the transfer of care resolves around a paper list and word of mouth. Our solution RE-Assist is new and now regularity through CMS.
The RE-Assist application is a patient facing digital health platform that replaces the paper list directory in care planning by integrating the role of the patient, case manager, and service provider. RE-Assist allows patients to take more control of the care planning process by filtering and choosing providers relative to insurance, location and continuity of care transparency. This allows patients to make educated decisions on provider selection with a clarity on transition to the next level of care. Ultimately with the RE-Assist technology we bring accountability to providers, knowledge of provider services to patients and clear messaging to case managers. This will lead to reduction of readmissions, length of stay and increasing utilization between providers, productivity and patient satisfaction. On the back end, there is trending, tracking and quantifiable data to identify wasteful and potentially harmful goods and services.
This will allow the underserved to have more resources to have a better quality of life. We are the catalytic for change as the founder / ceo has been in nurse CM for over 16 years and also has taken care of a loved one who is disabled and had to transfer through care with only the knowledge of a paper list.We are advocating for liberty in healthcare by empowering an educated choice of goods and services to improve quality of life. Our integration platform RE-Assist replaces the paper list directory in care planning. Through professional and personal experience we have found black people with chronic health issues are often shuffled through care channels without being properly educated of all the care options available. This causes the delivery of inadequate services, patient reluctance leading to further decline in health. Our application can be used by phone or tablet to allow patients / families to take more control of the care planning process. We use clinical recommendations to filter and choose providers by location, reviews and insurance coverage. This allows patients to make educated decisions when selecting providers. Ultimately the Re-Assist technology will address accountability to providers, knowledge of provider services to patients and clear messaging to account managers. This will lead to a reduction of hospitalizations, readmissions, increased utilization of resources and most importantly increased patient knowledge of goods and services. On the back end, there is trending, tracking and quantifiable data to help identify patient barriers to provide more knowledge of potential untapped resources.
What are your impact goals for the next year and the next five years, and how will you achieve them?
Our goal is to work with individuals who are underserved and are admitted to hospitals with acute /chronic health issues. We provide technology at the point of care where there is a lack of support, decrease in function and need for assistance to maintain community living or quickly return to the community after a short rehabilitation stay. We have found that individuals on Medicaid are significantly less well off, are more likely to have serious health conditions and have less life expectancy RE-Assist wants to improve quality of life by providing an educated choice in the transitions of care space. We have found that by being in a transitional state with clinicians who may not identify with the struggles of the average disabled African American person can result in adverse events and further a decline in health leading to poverty and burden of care on families and the community.
Our goal is for RE-Assist will be used outpatient, home visiting and hospitals to connect patients and families to community resources, provider services and goods to allow them to thrive during there care transition. RE-Assist will use technology to keep updated resources for community and social connectedness.
This our application will save lives and allow individual with disabling conditions have a better quality of life by allow them to make educated decisions on care.
How are you measuring your progress toward your impact goals?
We are measuring out comes by trending readmissions by number and cost. For example if individuals are educated about the right resources and provided our application we then would track and trend if the individual admits back to hospital or have a further decline in care.
What is your theory of change?
There is 35 M hospital discharges annually in US, $26 billion is spent on poor transition of acute care by Medicare patients annually. One third of readmissions are due to poor care coordination. We know that if RE-Assist is apart of this process we will address accountability to providers, knowledge of provider services to patients and clear messaging to account managers. This will lead to a reduction of hospitalizations, readmissions, increased utilization of resources and most importantly increased patient knowledge of goods and services.
Describe the core technology that powers your solution.
RE-Assist is a SAAS digital health platform that can be accessed by phone, tablet or computer.
Which of the following categories best describes your solution?
A new business model or process that relies on technology to be successful
Please select the technologies currently used in your solution:
Which of the UN Sustainable Development Goals does your solution address?
What type of organization is your solution team?
For-profit, including B-Corp or similar models
How many people work on your solution team?
4
How long have you been working on your solution?
15 months
What is your approach to incorporating diversity, equity, and inclusivity into your work?
RE-Assist was founded in 2020 as a DBA of A Statue of Excellence LLC located in Cincinnati Ohio. A certified minority woman owned business, RE-Assist specializes in consulting and technology, targeting the healthcare industry. Our business addresses critical needs in vital acute care sectors including infrastructure, productivity, key indicators, patient engagement specializing in decreasing high risk readmissions due to lost opportunity.
Ashley Barrow Founder & CEO 16+ years of nurse transitional care planning. Specializing in high risk patients that require a combination of inpatient and community services to maintain or improve quality of life. Decaided 8 years to the “Money Follows the Person Campaign” with a hand in transitioning over 11,000 individuals from acute to post acute care which resulted in over 300 million dollars in savings to the Ohio Department of Medicaid.Patrick Barrow - Senior Business Analysis - 30 year GE aviation engineering experience with patent invention facilitation that grew to international markets.
Aaron Bess, at 12 years old, finds challenge in creating technology. Aaron was inducted into the honor society in 2016 and has maintained that presence here in 2021. He is a junior deacon at the ALMS Christian Church. He is a student ambassador at his school. He is a true leader on his basketball team in which his coach thinks he is the most coachable player.
What is your business model?
Annual Subscription model for the platform to hospital ( which is just the 30% of the readmission savings.
Monthly Subscription for vendor portal
Monthly Subscription for quantifiable data
Do you primarily provide products or services directly to individuals, to other organizations, or to the government?
Organizations (B2B)What is your plan for becoming financially sustainable?
After pilot go after angel investment to scale quickly
KEY ASSUMPTIONS FOR PROJECTED FEE STRUCTURE
Penalties for excessive preventable readmissions can mean up to a 3% reduction in Medicare
reimbursement for hospitals
In 2018 in the US the 25 hospitals with the greatest readmission rate penalties experienced
lost revenue of between $7.5M to $1.6M
The estimated revenue loss for the 25 hospitals with the highest all cause readmission rates
range from $4,448,583 to $72, 767
KEY ASSUMPTIONS FOR REVENUE PROJECTIONS
Hospitals will pay an annual subscription fee to access RE-Assist
Actual fee will be based upon size of the hospital
Average fee will be $100,000/year
Data analytics will be available at an additional fee
Actual fees will be determined following pilot
Initial target with be hospitals (25) within OH/KY/IND with the highest penalties for
readmissions in most recent year
KEY REVENUE ASSUMPTIONS
1 year 12/25 (~ 50%) purchase an annual subscription 1 st year revenue will be $1.2 M
2 year 8/25 (~ 33%) purchase an annual subscription 2nd year revenue will
Solution Team
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Ashley Barrow CEO Founder , A Statue of Excellence LLC dba RE-Assist
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Our Organization
A Statue of Excellence LLC