The EPIC Project

What is the name of your organization?

ACT! Albany Community Together, Inc.

Is your organization registered as 501(c)(3) status with the IRS?

Yes

In what city, town, or region and state is your organization headquartered?

Which dimension of the Challenge does your solution most closely address? [Select up to 2]

• Financial readiness: Developing new or improved methods, or tools, that assist in financial preparation for loan acquisition, including assessing credit and assets, loan to debt ratio, cost of growth and information on alternative funding sources.
• Internal financial health: Introducing innovative solutions that decrease the burden on small businesses owners to keep healthy and accurate financial records.

What is the name of your solution?

The EPIC Project (EmPower SEDI businesses through individualized technical assistance and business development services to Inspire lasting, impactful Change)

What is your solution?

Albany Community Together (ACT) is a US-Treasury certified Community Development Financial Institution (CDFI) working with and lending to predominantly African American-owned businesses in a 38-county region of SW Georgia. The EPIC project will increase and enhance all of ACT’s capacity building programs including training, workshops and technical assistance. It will include a new and innovative 6-month course that features a business assessment to identify issues and opportunities; followed by subject matter experts who will deliver customized technical assistance with marketing, accounting, operations and more. 

A Special emphasis of the EPIC program will be to increase services to two subsets of the business communities: rural businesses and food-based businesses. Dedicated resources will be utilized to provide services specific to rural business needs and create networking opportunities and access to capital. Through its partnership in a regional Food and Innovation Hub currently under development, ACT will provide an onsite business incubator and expert level coaches for industry specific businesses in food growing, production, and retail options. All food-based businesses in the region will have access to specialized training technical assistance to increase access in food deserts and to strengthen the food supply chain. 

EPIC will be delivered to both early stage and emerging businesses, and includes access to capital through ACT and/or its capital partners including other CDFIs, ACT’s participation in the Georgia SSBCI program for CDFIs, and Banks. It also includes extensive connections to networks, resources and support systems. ACT will use some existing staff and contract with subject matter experts to deliver the program. 

Film your elevator pitch.

Describe the core technology that powers your solution.

Programs and services are delivered at both the individual and group levels, and increasingly ACT has added online delivery to its in-person offerings in order to create additional opportunities for participation. ACT's will present instruction to it's customers via Zoom and record to be used as webinars.  Clients will have the ability to review webinars at their convenience as refreshers to grow and sustain their small businesses.  In addition to the webinars, ACT has created an online revenue-based product to address the collateral shortages that many BIPOC businesses have that make it difficult to receive funding.  In addition to the collateral shortages, many BIPOC businesses lack the financial data needed for lenders to make informed decisions. ACT's working capital flex loan will use data supplied from the PLAID platform to analyze a business bank statements to develop a cash flow analysis.  This process provides realtime data that is based on the business operations to make informed lending decisions. The business is able to access up to $250,000 to be repaid by revenue sharing.  The data supplied supports the loan amount, which eliminates the need for credit reporting and detail financials upfront.  The Working Capital Flex Program creates data that can be used to make a decision and data that can be trusted based on at least two years of operating history.  

The businesses will receive customized Technical Assistance to increase the repayment ability of the business.  TA will be based on the analysis of the bank data obtained through the platform. The past two years were eye-opening for ACT staff as too many of the African American-owned businesses that it serves lacked critical knowledge and resources – financial, business acumen, networks and partners – to withstand the pandemic disruption. While ACT quickly mobilized to provide capital at the beginning of the pandemic, staff realized that much more than capital is needed to prevent the same situation from happening in the future. As a result, they designed a program to enhance a business’s financial strength through intense and targeted capacity building services that are provided over a longer term. The overarching goals of the EPIC Program are to: 

● Create long-term resilience and the capacity to weather future economic downturns and other emergencies for Black and Indigenous People of Color (BIPOC)-owned businesses. 

● Prepare BIPOC-owned businesses for a stronger financial future with increased revenue and the ability to leverage credit and equity. 

● Preserve the BIPOC business community, particularly legacy businesses that have been operating more than 15 years. 

● Sustain local jobs and businesses that provide much needed goods and services. 

Which of the following categories best describes your solution?

A new business model or process that relies on technology to be successful

Please select the technologies currently used in your solution:

• Internet of Things
• Software and Mobile Applications

Who does your solution serve, including demographics, and how does the solution impact their lives?

ACT is an African American-led CDFI providing small business loans to predominantly African-American owned businesses in a 38-county region of southwestern Georgia (GA). Historically, ACT’s service area is one of the most significantly impoverished areas of the country, with 21 of the counties designated as Persistent Poverty Counties. ACT’s headquarters are located in Albany, population 73,478, which has a majority African American population at 74.35%. The total poverty rate for Albany is 30.84%, compared to the state (15.09%), and national (13.02%) poverty rates. Albany is GA’s poorest city; and in a 2019 report in MoneyWise, Albany ranked 3rd in the nation in terms of America’s poorest cities. In fact, the Albany metro area’s share of extreme poverty – neighborhoods where at least 40 percent of residents live below the poverty level – is the highest in the state (24/7 Wall St). This level of poverty has created a lack of financial well-being, and limited opportunities for economic mobility, particularly for African Americans. Over half of the census tracts in Albany have African American poverty rates over 40% and 1 census tract that is predominately African American (82%), has a poverty rate of 68.51%.  In fact since 2000, African American poverty in Albany has averaged 37.42% compared to Caucasian poverty averaging 12.63%. (Census) When comparing population demographics with poverty rates, Albany has deep, concentrated and historical long-term poverty in its African American population. In 2019, 98.21% of businesses that received financial products and development services from ACT were African-American owned and 100% of borrowers were very low to moderate income.

Explain how the problem you are addressing, the solution you have designed, and the population you are serving align with the Challenge.

The primarily African American-owned small businesses served by ACT already faced financial challenges due to decades of grievous racial inequity that are manifest in every indicator of well-being: high poverty, lack of healthcare, inadequate housing and the inability to access capital. According to Goldman Sachs, Black-owned businesses were the hardest hit by the pandemic. Programs meant to help small businesses fell short nationally .

Over 44% of the target area does not have banking relationships or financial savvy enough to take advantage of full financial services, including small business loans (Prosperity Now). Black-own businesses rely on transaction-based services and predatory lending as a primary source of funding. Credit is a critical and necessary tool operate a business. According to Forbes, minority business owners are less likely to have traditional collateral, less likely to own homes, and more likely to have a low net worth, which makes banks even less likely to make loans that build credit.

The lack of a banking relationship has had a particularly detrimental impact on black owned small businesse.  Federal Reserve data showing that African American business owners are denied loans at twice the rate of white business owners. The bottom line is that African American businesses, lack the tools and financial health to build resilience and recover and grow. According to a recent report by the University of GA, the Albany area is expected to recover much slower than the rest of the state, with many businesses expected to take years to recover. 

What is your theory of change?

Our theory of change is that through access to capital that is affordable, accessible, and the right amount to make an impact, the business would have a better chance of stabilizing to grow and scale.  Without the necessary resources to operate and scale, the business continues without increasing internally generated cash flow. The Working Capital Flex Loan provides an opportunity for minority or BIPOC business to access capital that meets them where they are to provide them with capital needed without having to deal with credit and collateral. Capital provided with access to customized coaching produces a strong healthy business that can create jobs and increase sales and net profits to create livable wage jobs.  

What is your solution’s stage of development?

What is your organization’s stage of development?